QSRSupport

QSR Staff
  • Content count

    2,121
  • Joined

  • Last visited

  • Days Won

    75

QSRSupport last won the day on July 17

QSRSupport had the most liked content!

Community Reputation

75 Excellent

About QSRSupport

  • Rank
    Advanced Member

Contact Methods

  • ICQ
    0

Profile Information

  • Gender
    Not Telling

Recent Profile Visitors

19,141 profile views
  1. Hi Becky, Copying the file and deleting the coding you don’t wish to see would be one approach. An easy way to remove the coding you’re not interested in would be to filter your dataset so that it shows all of the rows you are NOT interested in. You can then select all of these rows (Keyboard shortcut Command + A will make this easier) and uncode all of the references at the same time. Another approach to finding the references you’re after could be to run a coding query using the same criteria you used to filter your dataset. This assumes that the columns you used to filter your dataset are created as case attribute values. Regards, Heather
  2. Hi Oded, This is a bug with NCapture where NCapture will refresh the page during the capture process. As the page is refreshed any comment threads that were expanded will be collapsed and won’t be captured. Our development team is aware of this problem and hope to resolve it in future. For now, as a workaround, you could try printing the webpage to a PDF and then import this PDF into NVivo. Please follow the instructions below to do this. Chrome: Press Control + P to open the print dialog (Command + P on Mac) Click “Change…” button Select “Save as PDF” Click “Print” Internet Explorer: Press Control + P to open the print dialog Select “Microsoft Print to PDF” as the printer Click “Print” Regards, Heather
  3. Hi Pingzee, Can you please get in contact via our support request form at http://www.qsrinternational.com/nvivo-support/contact-support We’d like a few more details such as your codebook and denominations so we can offer suggestions. Regards, Heather
  4. Hi Ini, I can see you have submitted a support request form and I have sent you an email. If your current NVivo project was created by merging together two separate NVivo projects, it could be contributing to this problem if the two projects did not merge as you have expected. NVivo uses certain criteria to determine if project items are duplicates and if these are not met, the duplicate items are imported again rather than being merged with the existing items. If this happened with any of the cases, sources or nodes you’re using for your query criteria your results might not be quite what you’re expecting because you’ll have one set of project items that contains the coding from Project A and one set of project items that contains the coding from project B. You also might run into problems if the cases in both projects are considered duplicates, but they had been classified differently in each project. If that’s the case, the classification from Project B is still imported into project A but the cases retain the classification from project A. As the classification from project B is imported into the project you can still use it when choosing query criteria, but none of your cases will be assigned to this classification so you’ll receive no query result. You can find more detail on how NVivo detaects and merges duplicate project items at the following link http://help-nv10.qsrinternational.com/desktop/deep_concepts/how_duplicate_project_items_are_handled_during_import.htm? Regards, Heather
  5. Hi Candace, Matrix coding queries look for common coding (intersection) between the row and the column items specified in the query. If you’re receiving zero results, it is very likely there is nothing coded that is common between the row and the column item in the query. If you believe that there should be intersecting coding, I’d suggest that you double check your query criteria. Check that you’re searching in the correct source/s and that your search criteria are correct. It can also be a good idea to have a look at your source with coding stripes on to verify that your coding is as expected. If you’re still having difficulty running this query, please fill out a support request form at the following link and we’ll be happy to help further. http://www.qsrinternational.com/nvivo-support/contact-support Regards, Heather
  6. Hi Peggy, NVivo provides 7 colours that you can assign to your nodes. At this stage, you can’t specify a custom colour using RGB codes. I have passed a request for this feature on to the relevant team. Our aim is to support your work by continually adding new functionality and features in future releases of NVivo and feedback and suggestions help us to shape the future of the software. Regards, Heather
  7. Hi, In order to get the total number of words spoken by the participant only, you would first need to code the transcript so that all of the participant speech is in their own node or set of nodes. This will then allow you to do a word count of the node, or a word count of the references that intersect those nodes and the source if your nodes contain other irrelevant coding as well. The easiest way to find the total number of words coded is to create a report. You can find information about reports here: http://help-nv11.qsrinternational.com/desktop/procedures/create_reports_using_the_report_wizard.htm I have also attached a .nvr file which is a report I have made in the past which I think will suit your needs. You can load it by first downloading the file, and then opening NVivo and clicking Reports from the Navigation pane. Right-click somewhere in the list view and select Import Report. Navigate to where you saved the .nvr file and import. There is a total word count for each selected node, and a total at the bottom. Cheers, Tane Words per Node.nvr
  8. Hi Becky, You’re not able to edit your dataset within NVivo to delete rows, but you can filter your data set to only show the rows that you’re interested in. You can also hide columns if you don’t wish to see all your columns. You can find instructions on how to do this at the following link http://help-nv11mac.qsrinternational.com/desktop/procedures/filter_sort_and_customize_datasets.htm Regards, Heather
  9. Hi, How were the documents edited and commented previously? If they were edited in word, and the comments are in-line, or actually written in the document on the page, then they should import as expected. However, if the comments are Microsoft Word comments (where they display off the page) then these wont come in when importing. You can copy and paste the commented text onto the page but this would be a manual process. There may be a tool or program that allows you to save your word document (with comments and edits) as a new document or PDF file, which you could then import into NVivo. However, there is nothing that I can recommend to do this, so it may require some investigating on your part. Also, just in case you are wanting to import these transcripts so that they line-up with an already imported audio / video file, please ensure they are formatted correctly: http://help-nv11.qsrinternational.com/desktop/procedures/import_audio_or_video_transcripts.htm If you are just importing the transcript as it's own source you don't need to worry about doing this. Cheers, Tane
  10. Hi Tim, Classified nodes have become case nodes in NVivo 11. These nodes are located in the Cases folder of your NVivo project and are classified in a similar way to nodes in NVivo 10. As you’ve already created your nodes the easiest way to transform them into case nodes would be to cut or copy your nodes from their existing location in your node hierarchy and then paste them into the Cases folder. You can find some instructions on doing this at the following link http://help-nv11.qsrinternational.com/desktop/procedures/reorder_and_refine_nodes.htm?#MiniTOCBookMark4 You can then go ahead and classify these cases and add the relevant attribute values. You can either do this manually or you can speed up this process by importing a case classification sheet. You can find details on both approaches at the following link http://help-nv11.qsrinternational.com/desktop/procedures/classify_cases_(set_attribute_values_to_record_information).htm Regards, Heather
  11. Hi, I can see that you’ve also submitted a support request form and I’ve sent you an email with some steps. I’m adding some instructions here in case they’re helpful to other NVivo users. If you want to find all references coded to all cases with a particular attribute you could do this by running a coding query with criteria similar to the screenshot I've attached. You'll need to select the appropriate attribute and attribute value you're interested in. If you're unfamiliar with running a coding query, you can find detailed instructions on how to do this at http://help-nv11.qsrinternational.com/desktop/procedures/run_a_coding_query.htm The above query will give you every reference, but they're not ordered by case or node at all. If you want to see the coding broken down by node or case, you might prefer to run a matrix coding query. A matrix coding query allows you to cross tabulate your data so you can easily see what is coded at each intersection. I've attached a screenshot showing the result you might get if you have your case attribute as the rows and nodes as the columns. By default, the number shown in the matrix cell is the number of coding references coded to the intersection. You can double click in the matrix cell to view all of these references. If you're unfamiliar with running a matrix coding query, you can find detailed instructions at http://help-nv11.qsrinternational.com/desktop/procedures/run_a_matrix_coding_query.htm Regards, Heather
  12. Hi Helen, Thank for sharing this information. This error indicates that the SQL Server Local DB, which is the database component that NVivo uses, has failed to start correctly. It’s likely that the update changed something which is preventing it from starting. When you launched NVivo after updating, were you given the option to run the NVivo Database Installation Repair Wizard? If you run into this issue again we’d recommend running this when prompted as it should resolve your issue. If the issue still persists afterwards, please submit a support form via our website: http://www.qsrinternational.com/nvivo-support/contact-support Cheers, Tane
  13. Hello Peggy, Unfortunately, at this stage, it is not possible to export list of references to excel with a column showing positive/negative. If you would like the references and the sentiment coding together, you can view this by turning on coding stripes representing the sentiment nodes. You can then print the reference along with the coding stripes. Please refer to the below link for more information: http://help-nv11.qsrinternational.com/desktop/procedures/use_coding_stripes_to_explore_coding.htm#MiniTOCBookMark16 Kind Regards, Sameer
  14. Hi Vinny, Just in case you haven't seen this already, we do have some consultancy recommendations and options on our website: http://www.qsrinternational.com/nvivo-training/overview Cheers, Tane
  15. Hello Miltiadis, From the screen shot it appears that you may have coded different themes as cases. Usually, cases are used for a "unit of analysis" for example person, book, place etc. You may consider looking at the Classification feature of NVivo which lets you classify sources/cases based on attributes eg classifying source as per year etc. Please refer to the below link for more information on classifications: http://help-nv11.qsrinternational.com/desktop/concepts/about_classifications.htm With regards to visualisations for nodes, NVivo offers multiple methods to do so eg charts, tree maps etc, please refer to the below link for more information: http://help-nv11.qsrinternational.com/desktop/concepts/about_charts.htm http://help-nv11.qsrinternational.com/desktop/concepts/about_hierarchy_charts.htm Hope this helps, Kind Regards, Sameer