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Found 10 results

  1. Nvivo 11.4.1.1064 64-bit crashed several times here and after the event I realised I hadn't seen any autosave pop-ups for hours, so I just lost work as a result. I wasn't doing anything particularly demanding when the crashes occurred, and autosave has always been set to 15 minutes. I am attaching the crashinfo file here. I must say I was fuming when I realised what happened and I have much less confidence in the stability of the product now. Quite simply, we can't afford crashes in the middle of big volumes of analysis. Whatever error happens, the application must be able to handle it. I just switched on 'Display plain text...' as recommended and hope for the best. crashinfo_374aefc3-0b13-48dd-8034-1083f3d56a2c.log
  2. I opened up a model I made yesterday and every time I delete an object, such as a connecting arrow or a shape, the whole program crashes! I don't recall having this problem when I first made the model. Also while I have nodes in my model, the shapes/items I am adjusting are not nodes, they are shapes I've put in. I searched the forums but couldn't find any similar problem. Does anyone know why this is happening? I can't continue my analysis in Nvivo if it keeps crashing every few seconds! Version is 32 bit if relevant. Regards
  3. In nvivo 9, I imported the other coder's project into my project to run an initial coding comparison query. Both our coding was on two transcripts and I selected either coding a family node and then just coding a child node. Each time Nvivo crashes without running the query. Since this project is in its early stage of coding, I need to make sure as the file grows that I can run a coding comparison query at any size. thanks!
  4. Hello, Last Thursday one of our researchers was logged into our NVivo project by remote connection. He was coding and saving his work constantly. NVivo stopped responding and then closed automatically. And the file was not saved with the updated version of his work for that day. His words: " When I tried to re-open the file on the network, a dialog box appeared saying a newer version of the file on the temporary folder was available (or something similar I don't remember the exact words) and asked me if I wanted to save that version. I clicked the 'yes' button and I was able to recover some of the work, but still lost almost half of the coding for that afternoon." He was able to save the error log. Should I post it here? We were recently advised to use NVivo directly on our network space rather than my old preference of saving it to our desktop, coding, analyzing etc and then saving back to the network once we are done for the day. I have experienced these crashes using versions 7 and 8. Can you explain and should we continue to save to our desktop to do our work? Thanks, Margo
  5. Large project in progress. Many transcribed interviews and currently 2000 nodes! Applied all the optimisation tricks. Upgraded to Windows 10. Increased RAM to 12GB. Occurs on different computer. Basically when I copy and merge nodes (as part of sorting), randomly NVivo10 will stop responding. Sometimes this is with just a couple of small nodes being merged. When NVivo fails/crashes/lags for me, CPU and Memory usage still seem low. Recent error code also included. Anyone else encountered this? Mathew Version = 10.0.638.0 Exception = System.InvalidOperationException Message = This SqlTransaction has completed; it is no longer usable. FullText = System.InvalidOperationException: This SqlTransaction has completed; it is no longer usable. at System.Data.SqlClient.SqlTransaction.ZombieCheck() at System.Data.SqlClient.SqlTransaction.Save(String savePointName) at hg.b(String aSavePointName) at eh.d() at eh.b(ie A_0) at QSR.NVivo.Client.Presentation.Forms.NVivoApplication.StartBusinessTransaction(ie A_0) at QSR.NVivo.Client.Presentation.Controls.CodingStripesColumnsControl.f() at QSR.NVivo.Client.Presentation.Controls.CodingStripesColumnsControl.a(Object A_0, ToolClickEventArgs A_1) at Infragistics.Win.UltraWinToolbars.ToolClickEventHandler.Invoke(Object sender, ToolClickEventArgs e) at QSR.NVivo.Client.Presentation.Forms.NodeDetailForm.a(Object A_0, ToolClickEventArgs A_1) at QSR.NVivo.Client.Presentation.Forms.NVivoApplication.OnToolClick(Control A_0, Object A_1, ToolClickEventArgs A_2) at Infragistics.Win.UltraWinToolbars.UltraToolbarsManager.OnToolClick(ToolClickEventArgs e) at Infragistics.Win.UltraWinToolbars.UltraToolbarsManager.FireEvent(ToolbarEventIds id, EventArgs e) at Infragistics.Win.UltraWinToolbars.PopupMenuItemUIElement.DoClickProcessing(MouseEventArgs e) at Infragistics.Win.UltraWinToolbars.PopupMenuItemUIElement.OnMouseUp(MouseEventArgs e) at Infragistics.Win.ControlUIElementBase.ProcessMouseUpHelper(Object sender, MouseEventArgs e) at Infragistics.Win.ControlUIElementBase.ProcessMouseUp(Object sender, MouseEventArgs e) at Infragistics.Win.Utilities.ProcessEvent(Control control, ProcessEvent eventToProcess, EventArgs e) at Infragistics.Win.UltraControlBase.OnMouseUp(MouseEventArgs e) at Infragistics.Win.UltraWinToolbars.PopupControlBase.OnMouseUp(MouseEventArgs e) at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg) at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID, Int32 reason, Int32 pvLoopData) at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context) at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context) at QSR.NVivo.Client.Presentation.Forms.Program.b(String[] A_0) at QSR.NVivo.Client.Presentation.Forms.Program.c(String[] A_0)
  6. NVivo quit unexpectedly

    Dear all, When trying to open a file that was covered from pc to mac, my Nvivo systematically crashes. Can you please advise how to fix this problem? I attached the crash report that is generated. Kind regards Frederik Crash report Nvivo.docx
  7. NVivo for Mac update crashes

    Hi, I have a student licence for NVivo for Mac. Today when I opened the program, I got a message that an update to version 10.1 was available. I downloaded the .dmg file and it installed fine on my computer, replacing the older version (10.0.4). The program also opened apparently without any problem, but then when I tried to open my Ph.D Project that I had created in the older version, the program crashed. I have tried reinstalling the program 3 times, and each time the same problem happens. I have restarted my computer, but nothing, the problem persists. Please HELP. I can't work because I cannot access my data. Maria
  8. I run NVIVO on Windows XP through Parallels. After having NVIVO open for 10 days of work, and saving regularly, I re-boot my machine and shut down Parallels first. When I opened NVIVO again, it told me that a newer version of my file exists, do I want to use it instead. I said OK and it froze I had to close it and open again but it doesn’t give the option to recover the file anymore. Now I cannot access the recovered file and my backup only picks up the last version saved when NVIVO was closed. I found the tmp.nvp file and changed the name, but it says that the project could not be opened and appears to be corrupt. Thanks
  9. Hi everyone, I'm working on my master thesis in communication management. I made a content analysis of 948 Facebook posts, as pictures (each post in an own .pdf file), from 12 different Facebook users. Now here is my problem: I try to create a report "Coding summary by source report" to output all posts with the assigned codes/nodes as .html. After initiating the creation of the report, my PC starts to process until Nvivo10.exe & sqlservr.exe use nearly 2GB of memory. In this moment the creation of the report crashes (see the attached pictures). NVivo tells me to "reduce the complexity of the report". I already tried to output only one single source with its assigned codes but it gave me the same error. Is this a problem of memory? I already reconfigured the Microsoft SQL Server 2008 R2 x64 to give access to more than 2GB Ram, but it didn't change anything. My system: Intel Core 2 Quad Q9450 Processor 8GB DDR3-RAM XFXForce 790i Ultra Motherboard Nvidia Geforce GTX 570 2TB Hard Disk Drives I'm running NVivo 10 x64 (local, not connected to a server) and Microsoft SQL Server 2008 R2 x64. Could you please help me? I really appreciate your help. Kind regards, Huppys
  10. Having spent periods of time coding and moving between machines, I find that I am 'lucky' when I can get the database to load. i have had problems with the sql server which has been reloaded a couple of times now I am getting bored and frustrated. Now work that I have been doing again will not load. yet the copy made half an hour previously will (without the flurry of coding) . The symptoms are: NVivo just shuts itself down, no warnings. It is random and you never know which version of the file will do this. it is always when you try to load a file. I am getting scared growing the project in this software if it is going to continually crash. Am I alone in experiencing this? This is not a large project which i read in the forums is problematic. It is getting hard to sustain work in this software if i keep having to reload the full package everytime it breaks (i.e after every shut down). QSR can you help? My University will require me to move to a competitors software if I do not sort these bugs out as we are losing days of work at a time. Sorry to be complaining but this is unbearable. i really do expect to open up my machine and start working of a day, not having an hour or two battle, just to get started. many thanks Paul gD
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