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  1. Today
  2. NVivo licence key problem!

    NVivo refuses to open and doesn't recognize my licence key ! It seemed strange this morning when it requested me the licence key to open Nvivo11, what I provided thinking that it is controlling the authenticity, then it opened and I worked normally, then after I closed it and come back to it this evening, it refuses...prompting a licence key issue, so what can I do...Let me pricise that I dind't change my computer


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  3. Hello - I just had a very helpful conversation with a QSR technical expert, who found a workaround for this problem, which really did give me a nasty shock. You can still query annotations in compound queries - just use the same search terms in both sub-queries and select annotations in criteria. Jonathan
  4. HI there, I have a question about word cloud. i'd like my word cloud to show the whole phrase rather than one word. In FAQ, i learnt that you need to edit the word list and add a ~ between two words. For example: lorem~ipsum. https://www.wordclouds.com/faq/ I don't get where and how to edit the "word list"? i edited my source (internal source) and added ~ between the words but that didn't change the word cloud. Can you pls explain, step by step, how to get it done. For Mac pls. thanks so much, cheers, M
  5. Hej, In terms of setting up my project, I would like to find the best approach. I want to basically establish an actor-place network - who has been where, when and why and what have they generally said. Thus far, I have created a few cases based on persons, now I wanted to created new cases based on organizations, like Harvard University, but I seem to unable to link them, i.e. code one to the other? Do I have to code places as regular nodes?? Best, SCW
  6. Last week
  7. Insert Date & Time

    NVivo for Mac v11.4.2 (2081). With a new Memo: attempting to insert date & time from Home | Editing | Insert --> Date/Time. Also tried shortcut keys [Shift + Command + T]. Both to no avail. Any help is appreciated.
  8. Word Frequency Analysis

    HI Heather, I have a question about word cloud. i'd like my word cloud to show the whole phrase rather than one word. In FAQ, i learnt that you need to edit the word list and add a ~ between two words. For example: lorem~ipsum. https://www.wordclouds.com/faq/ I just dont' understand where and how to edit the "word list"? i edited my source and added ~ between the words but that didn't change the word cloud. Thanks Heather, i really appreciate your help. cheers, M
  9. By default, query results seem to be sorted by source file. Is it possible to sort results by node, when doing a query with multiple nodes?
  10. Email import

    Thanks, this helps! SCW
  11. Email import

    Hi SCW, What you can do is merge the cases together. For example, If you have two cases for the one person User1 and user-1, which you want to merge, you can right-click the one you don’t want to keep, and select Cut. Next, right-click the other case that has been created for the same user and select Merge Into Selected Case. If you import more emails you may find you have to repeat this process if the second case for the same user is created again. Cheers, Tane
  12. Earlier
  13. Email import

    Hi, I am new to NVIVO, so please bear with me if I have overseen something. I have the following problem: 10 emails imported from outlook through drag-and-drog, but as many people send answers from different accounts, I would need to merge two email adresses as they are currently treated as two seperate people. How do I do that? Thanks. SCW
  14. Screen scaling on high DPI displays

    I managed to solve this problem myself - I didn't hear back from QSR Support. This is a font scaling problem that is related specifically to Windows 10. It does not appear to be an issue on Windows 8.1. Two possible solutions: Use a small utility called XPExplorer to force Windows 10 to use WIndows 8.1 scaling method (can be downloaded at http://windows10_dpi_blurry_fix.xpexplorer.com/); or Set shortcut compatibility mode for NVivo to "Override high DPI scaling behaviour. Scaling performed by:" and select "Application" from drop-down menu.
  15. Hi, I can see that one of our team members has replied to you via email and we are waiting for your project file to investigate the issue. Let us know once you've uploaded the file. Regards, Bhupesh
  16. Hello I am conducting research using Instagram and I wondered what the best way was to capture the images and text and import into Nvivo.
  17. Grouping attribute values

    Hi Rachel, If do not have a parent case in Cases folder, could you choose 'existing case' in Step 2 and select the parent case? If the issue persists, please submit a support request via http://www.qsrinternational.com/customer-support as we may require your project file for investigation. Regards, Bhupesh
  18. Cases not displaying

    Any QSR employees out there?
  19. View from cases and nodes viewpoint

    Hi Camilla, You can turn on the node aggregation for parent node Women to see coding references from all child nodes. Refer to the link below: http://help-nv11mac.qsrinternational.com/desktop/procedures/aggregate_nodes.htm You can also export your Node list and Coding References to a Word document to refine and review. http://help-nv11mac.qsrinternational.com/desktop/procedures/export_project_items.htm I hope this is helpful. Kind Regards, Bhupesh
  20. Working with a file that consists of 3 merged datasets - mine (which serves as the master) and two other people who are using other individual licenses to code copies of the master. When merging copies we have been merging only for the specific sources the two other staff have coded, and I have not been coding those sources. When I run a coding query to look for only coding by either of the other two coders (and not me) for specific nodes, the query gives me ALL coding references for the requested node(s), including ones I only coded, not just the ones coded only by others. Wondering if something in the merge operation prevents the coding query from giving me only the requested coding references?
  21. Grouping attribute values

    I did not re import the spreadsheet, I selected "classify cases from dataset" and using the group function created the new attribute. I would think NVivo should recognize that the new attribute applies to the cases I already have, since I have not changed the spreadsheet. In step 2 of the classify cases from dataset wizard, I have been asking it to classify an existing folder, and selecting "cases", which does not work. I just tried creating new cases under a new folder, which had the same issue, where the cases in the new folder had the new attribute, but no other values, while my original cases retained their original values, but did not have the new attribute.
  22. Cases not displaying

    Hi, A bit of background and then my question. I have set up my research in the following way: - I created 35 sources. - I created 35 case nodes from those sources. - I created a classification called "church" with about a dozen attributes and classified each of the case nodes as "church." - When I choose "get info" for the individual case nodes, I can see that they are all classified as "church," and have attributes associated with them. When I go to case classifications and double click on "church," it only pulls up four results. But if I control-click on the same classification and choose export, then I get results from all of my cases. Am I missing something? Why is it not displaying all of the cases? Is this a database error? Is there a way to fix it? Here is a screen shot. https://www.dropbox.com/s/7mc4av3tbk3oumh/Screen Shot 2017-09-08 at 5.05.17 AM.png?dl=0
  23. Grouping attribute values

    Hello RachelS, It appears you are re importing the spreadsheet with the range coded values and adding it to the same case classification which is setting all the other attribute values of your cases to unassigned. Please ensure the spreadsheet which has the column for range coded values has the same name for your Cases as the original file and then import this spreadsheet as a classification sheet in your project. Refer to the below help link for information on importing classification sheets in NVivo 11: http://help-nv11.qsrinternational.com/desktop/procedures/import_(or_export)_classification_sheets.htm Ensure the first row of the file that you are importing as classification sheet has the name of the existing case classification in your NVivo project. In Step 2 of the 'Import Classification Sheets wizard', tick the check box for 'Create new attributes if they do not exist' and keep the other options unticked. In Step 3 of the wizard, select 'As names' and select the location of the folder where your cases are stored in the project. Also, untick the option for 'Create new cases if they do not exist'. You should then have the new attribute value for range coded column assigned to your existing cases without changing the existing attribute values of the cases. I hope this helps. Regards, Rahul
  24. I am working in Nvivo 11 Pro. I am trying to recode an attribute value, test scores, into ranges of ten. My project contains interviews and a survey of demographics and test scores. I have coded each interview to one case, and the cases also have all of their demographic data and test scores from the survey data. The problem is when I tried to group the test scores into ranges and create a new attribute. NVivo keeps creating copies of all the cases (i.e. Smith (2)). The copy of each case has the attribute with the test score recoded into a range, but all the other attribute values are listed as unassigned. The original cases have all the attribute values that came in with the survey data, but the new recoded test score attribute is listed as unassigned. I can go into the case properties and select the value from the drop down menu, but I don't want to do this for each individual case. How do I get NVivo to recode the test scores assign these values to the cases I already have, instead of copying them all?
  25. Hi Walter, NVivo currently does not support spreading the coding to only the surrounding paragraph. I have passed your suggestion to our product team for consideration in future versions of NVivo. The current spread coding options in NVivo 11 can be accessed at: http://help-nv11.qsrinternational.com/desktop/deep_concepts/spread_coding.htm Regards, Rahul
  26. List/Chart of Nodes for a Group of Sources

    Hello Phil, You may run a Group query in NVivo 11 to find nodes that are associated with the specific sources in your project. Please refer to the below help link for more information: http://help-nv11.qsrinternational.com/desktop/procedures/run_a_group_query.htm You can also add the desired sources into a search folder to be set as the scope of a query. See: http://help-nv11.qsrinternational.com/desktop/concepts/about_collections.htm#MiniTOCBookMark4 You may also consider creating source classifications in your NVivo project: http://help-nv11.qsrinternational.com/desktop/concepts/about_classifications.htm and then chart the coding by attribute value for multiple sources: http://help-nv11.qsrinternational.com/desktop/concepts/about_charts.htm#MiniTOCBookMark3 I hope this helps. Regards, Rahul
  27. Help Please: coding done manually and now what?

    Thank you very much for your advice and help Rahul. I appreciate the time you took to reply to my query and I will follow the links as suggested . Thanks again. Delia
  28. Help Please: coding done manually and now what?

    Hello Delia, Please find our answers & suggestions for your questions below:1. NVivo currently does not have any way of showing how a node has changed over a period of coding. Once you have done a certain amount of coding to a node, you may run a Matrix Coding query between your node and sources and save the results of the Matrix Coding query as a node matrix. Please refer to the below help link for more information:http://help-nv11mac.qsrinternational.com/desktop/procedures/manage_query_results.htm#MiniTOCBookMark4You will then be able to manually look at the different node matrices and see how the node has changed over a period of coding information.2. When you code the same information to a theme node and a case node, the two are linked with the coded text. Please feel free to see the below help link for more information:http://help-nv11mac.qsrinternational.com/desktop/concepts/understand_the_key_concepts.htm#MiniTOCBookMark4If you run a query to look for coding based on an attribute value of one of your cases, the theme nodes that code the information which is coded to the case with the specified attribute, will also show up. See: http://help-nv11mac.qsrinternational.com/desktop/procedures/run_a_coding_query.htm3. If some information is coded from to a case to a theme node, the coding in the theme node is still linked back to the source file which is the expected behavior with NVivo.I hope this helps.Regards,Rahul
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