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screen scaling -- blurry menus and text


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#1 Jon EP

Jon EP

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Posted 25 February 2017 - 08:05 AM

Hi,

I recently installed NVIVO 10 64 bit on a Windows 10 laptop. The screen resolution is high, and I believe this is causing Nvivo to appear blurry -- the text is all pixelated and seems very low resolution.

 

Any knowledge out there about how to resolve this problem?

 

Thanks.



#2 QSR Support

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Posted 27 February 2017 - 10:19 AM

Hi Jon,

Can you please try the following?

1. Right click on NVivo icon on your desktop and click Properties.

2. Go to Compatibility tab

3. Place a check mark on "Disable display scaling on high DPI settings". Ensure that 'run this program in compatibility mode' option is unchecked. Click on Apply.

4. Click Ok.

5. Reboot the PC.

 

Cheers,

Tane


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