I recently bought NVivo 11 for Windows and am trying to open a file that was created by a colleague on a version of NVivo for Mac. However, when I try to convert it (using the download that the program prompted me to install) when I receive the message that "The selected project has been created using an older version of NVivo and needs to be converted," I receive the following error message:
The NVivo for Mac project cannot be converted. It was created by an older or a newer version of NVivo for Mac.
What can I do to open this file?