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Problem installing NVIVO 8


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#1 Scr3p

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Posted 14 March 2009 - 07:21 AM

Hello everyone,

When I try to install Nvivo 8 I get the following error:
Unable to create registry entries with required permissions.

I already gave my profile in vista all rights and I still get this problem.

Anybody an idea?

Thanks!

#2 Pat Bazeley

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Posted 15 March 2009 - 10:10 PM

Do you have service pack 1 for Vista installed?
Pat

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#3 Scr3p

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Posted 15 March 2009 - 11:54 PM

Do you have service pack 1 for Vista installed?
Pat


I always install every update so I suppose service pack 1 is already installed.

#4 QSR Support

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Posted 16 March 2009 - 03:26 PM

Hi Scr3p,

This is an issue that would be best dealt with directly with QSR Support.
Please take a screen shot ((Alt + Print Screen) and copy into a Word or WordPad document) of the error message you are receiving. Once saved, attach to an email to support@qsrinternational.com
Please be sure to mention this forum post in your email.

Kind regards,
Mark

QSR Support

QSR International Pty Ltd
2nd Floor, 651 Doncaster Road | Doncaster Victoria 3108 Australia

Find answers to your support questions or raise new support requests online at:

http://www.qsrintern...om/support.aspx


#5 Scr3p

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Posted 18 March 2009 - 03:32 AM

Hi Scr3p,

This is an issue that would be best dealt with directly with QSR Support.
Please take a screen shot ((Alt + Print Screen) and copy into a Word or WordPad document) of the error message you are receiving. Once saved, attach to an email to support@qsrinternational.com
Please be sure to mention this forum post in your email.

Kind regards,
Mark



I've done that now. Thanks for the help.




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