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NVivo 10 - Crash while creating report

nvivo 10 crash report sql

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#1 huppys

huppys

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Posted 13 October 2012 - 05:26 AM

Hi everyone,

I'm working on my master thesis in communication management. I made a content analysis of 948 Facebook posts, as pictures (each post in an own .pdf file), from 12 different Facebook users.


Now here is my problem:

I try to create a report "Coding summary by source report" to output all posts with the assigned codes/nodes as .html. After initiating the creation of the report, my PC starts to process until Nvivo10.exe & sqlservr.exe use nearly 2GB of memory. In this moment the creation of the report crashes (see the attached pictures). NVivo tells me to "reduce the complexity of the report". I already tried to output only one single source with its assigned codes but it gave me the same error.

Is this a problem of memory? I already reconfigured the Microsoft SQL Server 2008 R2 x64 to give access to more than 2GB Ram, but it didn't change anything.


My system:
Intel Core 2 Quad Q9450 Processor
8GB DDR3-RAM
XFXForce 790i Ultra Motherboard
Nvidia Geforce GTX 570
2TB Hard Disk Drives

I'm running NVivo 10 x64 (local, not connected to a server) and Microsoft SQL Server 2008 R2 x64.


Could you please help me? I really appreciate your help.


Kind regards,

Huppys

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#2 QSR Support

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Posted 15 October 2012 - 10:38 AM

Hi Huppys,

I have sent you an email requesting further information which is required to investigate these issues and provide you with appropriate advice.

I look forward to your email.

Thanks. GD.

QSR Support

QSR International Pty Ltd
2nd Floor, 651 Doncaster Road | Doncaster Victoria 3108 Australia

Find answers to your support questions or raise new support requests online at:

http://www.qsrintern...om/support.aspx






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