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Showing most liked content since 09/25/2016 in Posts

  1. 1 point
    Hi Becky, You’re not able to edit your dataset within NVivo to delete rows, but you can filter your data set to only show the rows that you’re interested in. You can also hide columns if you don’t wish to see all your columns. You can find instructions on how to do this at the following link http://help-nv11mac.qsrinternational.com/desktop/procedures/filter_sort_and_customize_datasets.htm Regards, Heather
  2. 1 point
    Hi Danni, You can do this by opening NVivo via the programs menu (not by clicking on the project file) and then clicking file -> options and under user profile, change the name and initials to your colleague's name and initials. Then create a new blank project (File -> new), and import your colleagues data into this blank project. Please confirm that the project user now shows as your colleague by clicking File -> (under project information) Project properties -> users. Please save and close the project. Open NVivo again via the programs menu and click File -> Options and under user profile, change the name and initials back to your name and initials. This is very important, otherwise all the new projects and its coding will appear in your colleague's name instead of yours. You can then open your project and import your colleagues project and do the coding comparison. I hope this helps. Kind Regards, Sameer
  3. 1 point
    Hello Liz, This could happen if there is some rich text format in the coded part of the sources which NVivo is unable to render. Can you please enable plain text and see if this resolves the issue? Enable Plain Text To change this setting: 1) Launch NVivo 2) Go to the File menu -> Options 3) Tick the option ‘Display plain text for nodes with' 4) Click Apply 5) Click OK 6) Close down NVivo 7) Re-launch NVivo Regards, Sameer
  4. 1 point
    Hi MJW, The screenshots show that only the case named Int 1 has been coded. Could you code rest of your interview documents to the respective cases by right clicking each source and clicking Code and selecting respective Cases? Once the coding is complete, ensure that Classification has been applied to the cases. To check this, right click on each case, click Classification and ensure Person classification is selected. After confirming the above, ensure that attribute values have been applied to your cases. To check this, go to Classification>Case Classification, right click on Person classification and click Open Classification Sheet. Ensure the values under Age, Gender etc. have been assigned to respective cases. Once this has been completed, you should be able to create Charts correctly. Kind Regards, Bhupesh
  5. 1 point
    Hi, There are some ports and applications that must not be blocked by a firewall for NVivo Server to function correctly. Could you ensure port and application exception listed in following link have been implemented by your IT department? http://techcenter.qsrinternational.com/desktop/ns11/ns11_standard_installation.htm#MiniTOCBookMark7 If the issue persists, could you submit a support request via http://www.qsrinternational.com/customer-support so that we can investigate further? Kind Regards, Bhupesh
  6. 1 point
    Hi all, I have revived an old thread in Nvivo9/10 forum about query timeout. I have gratefully received a response from QSR helpdesk about this topic and so am sharing this in case anyone else finds it useful: Firstly, please follow the steps below to perform a Compact and Repair of your project: 1. If your project is located on a network drive, copy it to your local machine. 2. If the project is currently open, close the project via File > Close. 3. Click the File tab > Help > Compact and Repair Project. 4. At the Select Project dialog box, locate and select the project - select NVivo Projects (*.nvp) to repair a standalone project. 5. Click Open. If the issue persists, you may need to change the SQL Time out period manually by editing your configuration file. This may be a little technical. You can ask your IT support personnel to help you with this if you are unable to do this yourself. The steps are below: o Ensure NVivo 11 is closed. o Go to Start -> All Programs -> Accessories -> Wordpad o Click on File -> Open. Ensure "All Documents (*.*) is selected in the 'Files of Type' dropdown menu in the Open dialog box. 1. With NVivo 11 closed, open Windows Explorer a) Right-click on the Windows Start circle -> Explore. 2. Display all hidden files and folders: a) Click on Organize -> Folder and Search Options On the 'Folder Options' dialog, click on the View tab and check 'Show hidden files and folders' option c) Click on the Apply button and click OK. 2. Navigate to the following folders: C:\Users\[username]\AppData\Roaming\QSR_International1 o You should see few folders that start with NVivo.exe..... Go into the first folder and see if it has subfolder named ""2. If not, go back one level and go into the second NVivo.exe.. folder to see if it has a subfolder One of the two folders will definitely have a subfolder named ""2. Go into this subfolder ( You should see a file called user.config, double click on it to open it.(Open it with Notepad) o The 19th3 line from top in this file (or one or two lines above or below) should have something that says SqlCommandTimeout setting. The next line should have a value of 60. Change this value to a higher number like 120 or 180. o Open NVivo 11 and re-run your query. If you still get the same error. Try increasing the timeout value to a higher number. Please note changing the sqltimeout value may result in the Cancel button (when you run a query) to become unresponsive. Lastly, if you are using 32-bit NVivo 11, it will also help to switch to 64-bit version. Please refer to the link below to find whether you can install 64-bit, http://www.qsrinternational.com/support_faqs_detail.aspx?view=1189 1. Rather than going through all those steps, I found it easier to type %appdata% into my Windows Explorer and choose the right version of Nvivo from there. 2. Just to point out that this number is the version of Nvivo you're running. Your version may be different, so check this first. You can do that by going to 'File', 'Help', 'About Nvivo'. 3. It was not the 19th line for me. I just used CTRL+F to find the SqlCommandTimeout setting.