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QSRSupport

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  1. Email import

    Hi SCW, What you can do is merge the cases together. For example, If you have two cases for the one person User1 and user-1, which you want to merge, you can right-click the one you don’t want to keep, and select Cut. Next, right-click the other case that has been created for the same user and select Merge Into Selected Case. If you import more emails you may find you have to repeat this process if the second case for the same user is created again. Cheers, Tane
  2. Hi, I can see that one of our team members has replied to you via email and we are waiting for your project file to investigate the issue. Let us know once you've uploaded the file. Regards, Bhupesh
  3. Grouping attribute values

    Hi Rachel, If do not have a parent case in Cases folder, could you choose 'existing case' in Step 2 and select the parent case? If the issue persists, please submit a support request via http://www.qsrinternational.com/customer-support as we may require your project file for investigation. Regards, Bhupesh
  4. View from cases and nodes viewpoint

    Hi Camilla, You can turn on the node aggregation for parent node Women to see coding references from all child nodes. Refer to the link below: http://help-nv11mac.qsrinternational.com/desktop/procedures/aggregate_nodes.htm You can also export your Node list and Coding References to a Word document to refine and review. http://help-nv11mac.qsrinternational.com/desktop/procedures/export_project_items.htm I hope this is helpful. Kind Regards, Bhupesh
  5. Grouping attribute values

    Hello RachelS, It appears you are re importing the spreadsheet with the range coded values and adding it to the same case classification which is setting all the other attribute values of your cases to unassigned. Please ensure the spreadsheet which has the column for range coded values has the same name for your Cases as the original file and then import this spreadsheet as a classification sheet in your project. Refer to the below help link for information on importing classification sheets in NVivo 11: http://help-nv11.qsrinternational.com/desktop/procedures/import_(or_export)_classification_sheets.htm Ensure the first row of the file that you are importing as classification sheet has the name of the existing case classification in your NVivo project. In Step 2 of the 'Import Classification Sheets wizard', tick the check box for 'Create new attributes if they do not exist' and keep the other options unticked. In Step 3 of the wizard, select 'As names' and select the location of the folder where your cases are stored in the project. Also, untick the option for 'Create new cases if they do not exist'. You should then have the new attribute value for range coded column assigned to your existing cases without changing the existing attribute values of the cases. I hope this helps. Regards, Rahul
  6. Hi Walter, NVivo currently does not support spreading the coding to only the surrounding paragraph. I have passed your suggestion to our product team for consideration in future versions of NVivo. The current spread coding options in NVivo 11 can be accessed at: http://help-nv11.qsrinternational.com/desktop/deep_concepts/spread_coding.htm Regards, Rahul
  7. List/Chart of Nodes for a Group of Sources

    Hello Phil, You may run a Group query in NVivo 11 to find nodes that are associated with the specific sources in your project. Please refer to the below help link for more information: http://help-nv11.qsrinternational.com/desktop/procedures/run_a_group_query.htm You can also add the desired sources into a search folder to be set as the scope of a query. See: http://help-nv11.qsrinternational.com/desktop/concepts/about_collections.htm#MiniTOCBookMark4 You may also consider creating source classifications in your NVivo project: http://help-nv11.qsrinternational.com/desktop/concepts/about_classifications.htm and then chart the coding by attribute value for multiple sources: http://help-nv11.qsrinternational.com/desktop/concepts/about_charts.htm#MiniTOCBookMark3 I hope this helps. Regards, Rahul
  8. Help Please: coding done manually and now what?

    Hello Delia, Please find our answers & suggestions for your questions below:1. NVivo currently does not have any way of showing how a node has changed over a period of coding. Once you have done a certain amount of coding to a node, you may run a Matrix Coding query between your node and sources and save the results of the Matrix Coding query as a node matrix. Please refer to the below help link for more information:http://help-nv11mac.qsrinternational.com/desktop/procedures/manage_query_results.htm#MiniTOCBookMark4You will then be able to manually look at the different node matrices and see how the node has changed over a period of coding information.2. When you code the same information to a theme node and a case node, the two are linked with the coded text. Please feel free to see the below help link for more information:http://help-nv11mac.qsrinternational.com/desktop/concepts/understand_the_key_concepts.htm#MiniTOCBookMark4If you run a query to look for coding based on an attribute value of one of your cases, the theme nodes that code the information which is coded to the case with the specified attribute, will also show up. See: http://help-nv11mac.qsrinternational.com/desktop/procedures/run_a_coding_query.htm3. If some information is coded from to a case to a theme node, the coding in the theme node is still linked back to the source file which is the expected behavior with NVivo.I hope this helps.Regards,Rahul
  9. Help! Coding technique - long list of nodes!

    Hi Morgan616, You might want to explore some of the other coding techniques available in NVivo. Drag and drop coding is only one way you can code in NVivo. You can also code using the coding panel, or via the shortcut menu or ribbon. You can find details of these coding techniques at the following link: http://help-nv11mac.qsrinternational.com/desktop/procedures/more_manual_coding_techniques.htm You may also wish to experiment with displaying the detail view on the right rather than at the bottom of the NVivo window. To do this, open the View tab and then in the Window group click Detail View > On Right. Regards, Heather
  10. Node Frequency Report

    Hi Aiden, There are no reports in NVivo for Mac, but one way you could obtain the information you are after would be to sort your node list view by the number of references and then export this to a Word document or similar. To do this, please open your node list, and then on the Layout tab select Sort By > References. To export this list, open the Data tab and then in the Export group select List and choose an export format and location. Regards, Heather
  11. Removing duplicate/similar sources

    Hi Maciej, NVivo won’t be able to automatically merge and delete and duplicate sources in your project. It would be best for you to go through the process of eliminating any duplicate sources before importing into NVivo. Having a large number of unorganised sources in an NVivo project can cause performance issues. It would be best to organise your documents into folders, and you may wish to import your documents in batches. Importing a large number of documents at the same time will take some time to complete and could cause NVivo to hang. Please also be aware that standalone NVivo 11 projects have a 10GB file size limit and project performance can be affected as you approach this limit. If you need more information, please fill out a support request form at http://www.qsrinternational.com/nvivo-support/contact-support and we’ll be happy to assist. Regards, Heather
  12. Counting prompts

    Hello Polina, NVivo is able to count the number of references in a node. With regards to counting prompts, if the prompts in the interview have any specific word associated with it, eg prompt / advised / hinted etc you can do a Text Search query for that word to find how many times a prompt was used. You can also limit the Text Search query to specific sources to find the number of prompts for a particular interview. The search results can then be saved as a Node. The number of references in the node will indicate the number of prompts. Please refer to the below link for information on text search query and saving its result as a node: http://help-nv11.qsrinternational.com/desktop/procedures/run_a_text_search_query.htm With regards to calculating sensitivity prompts, unfortunately, this cannot be done automatically in NVivo. You can use the above information to find the number of prompts and then calculate the result manually. With regards to finding total number of prompts in the parent node, this can be found by turning Node Aggregation ON. Please refer to the below link for instructions to turn node Aggregation ON: http://help-nv11.qsrinternational.com/desktop/procedures/aggregate_nodes.htm#MiniTOCBookMark3 I hope this helps. Kind Regards, Sameer
  13. Word Frequency Analysis

    Hi Kmariem1 You can’t auto code in NVivo for Mac, but you could manually code your interviewee responses to a node and then run your word frequency query on this node. The results would then include only the text that you have coded to your “interviewee” node. If you have access to NVivo for Windows you could use NVivo for Windows to auto code your interview transcripts. Your automatically coded nodes and cases would still be available when you convert your project back to a Mac compatible format. If you’re interested in this approach, you might find the following links helpful: Work with your project on windows or Mac: http://help-nv11.qsrinternational.com/desktop/deep_concepts/work_with_your_projects_on_windows_or_mac.htm? Auto coding in NVivo for Windows: http://help-nv11.qsrinternational.com/desktop/procedures/automatic_coding_in_document_sources.htm Kind Regards, Heather
  14. Hi, I have attached a corrupt dummy project with this email to help you recover the project from the nvb file. Download and save this file to your computer and then attempt to open it in NVivo. You will be presented with an option to recover from a project recovery file. Select your nvb file to recover the project. I also want to make you aware of some of the reasons why project corruption can occur. A project can become corrupted if: o If you are storing your NVivo project using a Cloud storage provider like Dropbox, Google Drive or similar, please ensure that file synchronisation is paused or turned OFF while you are working with your project in NVivo. Please refer to the link below for some important information regarding sharing and working with NVivo project files using Dropbox or similar services:http://www.qsrinternational.com/nvivo-support/faqs/what-do-i-need-to-be-aware-of-when-sharing-or-stor o The project file is on a network location and the network connection becomes unavailable for some unknown reason. o The computer is shutdown abruptly or has gone into power saving (sleep) mode while NVivo is still running. o There is spyware or malware on the computer or the external USB drive where the project file is stored. o The project is not saved in a Windows folder when working on a Mac. If you store projects on an external drive like a USB device, memory stick or external hard disk, it is suggested you don't work off these external drives. Instead: 1. Copy the project file to your local computer. 2. Work on the project from a local drive on the computer. 3. Save the updated project back to the external drive when done. Please refer to the following FAQ for more information about working from a USB device or memory stick: http://www.qsrinternational.com/support_faqs_detail.aspx?view=311 It is highly recommended to perform regular backup of any project files that you have created. This will be invaluable if your data becomes corrupt, you suffer a hard drive failure or you experience a different critical issue. Please refer to the following FAQ link for more information: http://www.qsrinternational.com/Support/FAQs/How-do-I-move-or-back-up-a-project-in-NVivo Cheers, Tane NV11CorruptProject(for restoring project backups).nvp
  15. Hi, Could you disable the antivirus software on your computer temporarily? Then right click on NVivo icon and click Run as Administrator. If this doesn't help, please submit a support request via http://www.qsrinternational.com/customer-support as we'll need more info from your PC to investigate. Kind Regards, Bhupesh
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