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QSRSupport

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  1. Export codes per paragraph

    Hello Alex, Unfortunately there is no way to automate NVivo for Mac to do this. You may manually code each paragraph to nodes and name them as paragraph 1...2 and so on and run the Matrix coding query by adding the sources as rows and the coded nodes as columns. Please note that if you have access to NVivo Plus for Windows you can use the Auto code based on source structure feature which would help automate the coding for paragraphs. Please refer to http://help-nv11.qsrinternational.com/desktop/concepts/about_automatic_coding_techniques.htm#MiniTOCBookMark3 for more information. Kind regards, Sameer
  2. Three dimension (variables) Matrix Query

    Hi Juan, You should be able to select the third variable(secondary education node) by setting the scope of the query(by clicking Select in front of In, when running the query). Refer to instructions under 'running matrix query outside wizard' section in the link below: http://help-nv11.qsrinternational.com/desktop/procedures/run_a_matrix_coding_query.htm I hope this helps. Kind Regards, Bhupesh
  3. Hi, This information is available in node List View where in front of node name, you can see the number of sources coded and number of coding references across all sources. You can also export your node list to Excel or Word. Refer to the links below: http://help-nv11.qsrinternational.com/desktop/concepts/introducing_the_workspace.htm http://help-nv11.qsrinternational.com/desktop/procedures/export_nodes.htm#MiniTOCBookMark6 I hope this helps. Kind Regards, Bhupesh
  4. Hi Sue, When a Facebook dataset is imported into NVivo, it identifies various fields as Codable or Classifying. Codable fields have a white background and items in this field can only be coded. Refer to the link below: http://help-nv11.qsrinternational.com/desktop/procedures/basic_coding_in_dataset_sources.htm Let me know if you are referring to coding images. Kind Regards, Bhupesh
  5. Coding highlight remains after uncoding

    Hi Nicholas, This is indeed very odd. Could you please submit a support request via the link below & attach your project file for investigation? http://www.qsrinternational.com/customer-support Kind Regards, Bhupesh
  6. Hi Yaz, You can create new nodes representing broader categories. Then move your existing nodes as child nodes of broader parent nodes. Refer to the link below: http://help-nv11mac.qsrinternational.com/desktop/procedures/reorder_and_refine_nodes.htm#MiniTOCBookMark5 You can aggregate all the coding references from the child nodes at the parent node by turning Aggregation on. Refer to the link below: http://help-nv11mac.qsrinternational.com/desktop/procedures/aggregate_nodes.htm I hope this helps. Kind Regards, Bhupesh
  7. Hi Robin, It is unusual that project file has suddenly disappeared. Was it accidentally deleted? If not, were you accessing it from a network drive or an online storage such as Dropbox? I have attached a corrupt dummy project to help you recover the project from the nvb file. Download and save this file to your computer and then attempt to open it in NVivo. You will be presented with an option to recover from a project recovery file. Select your nvb file to recover the project. Kind Regards, Bhupesh NV10CorruptProject(for restoring project backups).nvp
  8. Hi gauthi24, Currently, NVIvo for Mac does not support running a Matrix Coding query between coded timeline section nodes and the text from transcript nodes to look for common coding or overlaps. I'll pass this request to our product team for consideration in future versions of NVivo. Regards, Rahul Gupta
  9. Cluster Analysis by Case?

    Hi Lisa, It won't be possible to run a cluster analysis to find coding similarity in sources based on attributes. You can create different sets for different schools and add your sources to these sets. Then you can run a cluster analysis on those sets. Refer to the link below for detailed information on sets: http://help-nv11.qsrinternational.com/desktop/procedures/create_and_manage_sets.htm Another method is to use the following approach: - Create cases for schools, coding all of the documents for a given school to the case node - Create a Case vs Node matrix - Change the cell content to Nodes and select your cases (school) - Turn on Cell Shading I hope this helps. Kind Regards, Bhupesh Bhardwaj
  10. Hi Michael, NVivo doesn't have any auto-save feature as such. However, NVivo prompts you to save your project every 15 minutes. If project progress is not saved regularly and NVivo crashes, data after the last save, would most likely be lost. May I know if you are accessing your project from a network drive or an online storage such as Dropbox? Our technical team works regularly about improving NVivo's stability so as to minimise crashes however, I agree that there is scope for improvement. I have passed on your feedback to our product team about improving application stability. To fix crashes, in addition to enabling 'display plain text', I would also recommend you to rename your NVivo 11 customization folder as per steps below. Note, taking this action will reset any customization you have set up and your 'My Recent Projects' list on the Welcome screen will be refreshed. If you use NVivo 9 & 10 on the same PC these steps will also reset any customization you have setup in that program. Next time you open NVivo 11, navigate to where your project is located and double-click on the project icon to open it. This action will place the project name back in the 'My Recent Projects' list. As I am unsure which operating system you are using I have provided instructions for Windows 10, Windows 8 and Windows Vista/7. ---------------------------------------------------------------------------------------------------------------------------- Windows 10: 1. With NVivo 11 closed, follow the steps below: i. In the search box on the task bar (bottom left), start typing ‘Folder Options’ and click on File Explorer Options in the search results ii. In the new file explorer window that opens up, click on the View tab. iii In the Advanced settings section, under Hidden files and folders, select Show hidden files, folders and drives option and click OK 2. Navigate to the following folders: C:\Users\[username]\AppData\Roaming\QSR_International C:\Users\[username]\AppData\Local\QSR_International (If exists) 3. Within these folders, rename all folders where the name starts with NVivo.exe_Url (e.g rename to old NVivo.exe_Url). ---------------------------------------------------------------------------------------------------------------------------- Windows 8: 1. With NVivo 11 closed, follow the steps below: i. From the Start screen, start typing Explorer and click on File Explorer icon in search results displayed ii. A new file explorer window should open up. Click on the View tab and check the Hidden Items option 2. Navigate to the following folders: C:\Users\[username]\AppData\Roaming\QSR_International C:\Users\[username]\AppData\Local\QSR_International (If exists) 3. Within these folders, rename all folders where the name starts with NVivo.exe_Url (e.g rename to old NVivo.exe_Url). ---------------------------------------------------------------------------------------------------------------------------- Windows 7: 1. With NVivo 11 closed, open Windows Explorer a) Right-click on the Windows Start circle -> Explore. 2. Display all hidden files and folders: a) Click on Organize -> Folder and Search Options On the 'Folder Options' dialog, click on the View tab and check 'Show hidden files and folders' option c) Click on the Apply button and click OK. 3. Navigate to the following folders: C:\Users\[username]\AppData\Roaming\QSR_International C:\Users\[username]\AppData\Local\QSR_International (If exists) 4. Within these folders, rename all folders where the name starts with NVivo.exe_Url (e.g rename to old NVivo.exe_Url). ---------------------------------------------------------------------------------------------------------------------------- Let me know how you go. Kind Regards, Bhupesh
  11. Hi Sue, At this stage, NCapture does not allow you to specify a date range for the collection of data from Social Media. The number of posts captured are dependent on Facebook’s API (Application Program Interface): http://help-ncapture.qsrinternational.com/desktop/topics/capture_from_facebook.htm#MiniTOCBookMark5 Also, currently, there is no way to remove the unwanted entries as datasets cannot be edited into NVivo. As a workaround for now, you can export your social media dataset out of NVivo as an Excel file (right click on File and select ‘Export’), remove the unwanted entries from the file and then re import the edited Excel file as per the below help link: http://help-nv11.qsrinternational.com/desktop/procedures/import_data_from_spreadsheets_and_text_files.htm Please note that the imported dataset will not be the same as the social media dataset that was originally imported. I’ll pass your suggestions to our product team for consideration in future versions of NVivo. Regards, Rahul Gupta
  12. case study

    Hello Emilie, I believe you want to code your second transcript (T2) to the case that you have created from the first transcript (T1). You may do this by right clicking on T2 and selecting Code Sources > At Existing Nodes or Cases.... In the window that opens, click on the Cases folder in the left hand side, select the case that you have created from T1 on the right and click Select. Please refer to the below NVivo help link for more information: http://help-nv11mac.qsrinternational.com/desktop/concepts/about_coding.htm#MiniTOCBookMark7 I hope this helps. Regards, Rahul Gupta
  13. See only nodes from particular sources

    Hi Maren, You may try running a Group query in NVivo 11 and set it's scope to your preferred source file. Please refer to the below NVivo help link for more information: http://help-nv11.qsrinternational.com/desktop/procedures/run_a_group_query.htm If that doesn't help, you may generate a report in NVivo 11 by referring to the below NVivo help link: http://help-nv11.qsrinternational.com/desktop/procedures/create_reports_using_the_report_wizard.htm I hope this helps. Regards, Rahul Gupta
  14. How many files?

    Hello Charlotte, I noticed that you posted this in another forum post as well: http://forums.qsrinternational.com/index.php?/topic/6338-insert-files/ which has been replied to by us. Regards, Rahul
  15. Insert files

    Hi Charlotte, There is no limit on the number of files that can be imported in NVivo 11 provided your project file size does not exceed 10 GB, which is the maximum size of an NVivo 11 for Windows standalone project. Can you please fill out a support form at: http://www.qsrinternational.com/customer-support providing us more information about the error that you are getting? Once your support request is received, we’ll be able to assist you further. Regards, Rahul Gupta
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