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BMY

Unable to see cases that represent interview respondents in case classification sheet

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BMY    2

I have NVivo 11.4.0 installed on my Macbook Air and I am having trouble with cases and classifications. Every step has been followed to a. create cases, b. create a case classification, c. set attribute values, and d. assign cases to the classification created. Upon following this process, I am not able to see the cases (that represent interview respondents) in the case classification sheet. I am only able to see the attributes I created. Any thoughts as to what the problem could be?

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QSRSupport    75

Hello BMY,

 

There could be a number of reasons why you are unable to see any cases. We would like to have a look at your project file so that we can assist further. Please lodge a support request via our support page:

http://www.qsrinternational.com/nvivo-support/contact-support

 

Please mention this forum post while lodging the support request.

 

Please compress your project file and attach it along with the support request. If the file size is greater than 8Mb, please advise so in the support request so that we can arrange it to be sent via DropBox.

 

Kind Regards,

Sameer

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